A 2 day course designed for those who may come into contact with violent and aggressive members of the public. It is not intended to replace the emergency services but is considered a last ditch attempt at self defence when all other none physical options have been exhausted.
Anyone that is employed in a role that comes into contact with members of the public. To attend this course you must be free from illness and/or injury and able to participate in physical interactions with other candidates.
Candidates must have attended a 1 day conflict management course prior to attending this course, or able to demonstrate prior learning similar to the conflict management course content. (Candidates with disabilities/learning difficulties will be reviewed on application on whether the course is suitable).
This course covers: avoiding the use of force; using non-aggressive techniques; avoiding and protecting against assault; disengaging from an assailant; guiding and escorting; and hold & restraint.
Assessment is by attendance and formative assessment by the trainer.
2 days (8 hours per day)
We work with our clients to meet their individual requirements and specifications. Please contact us for course costs. All costs are for on site training. If you would prefer an external venue please specify in your enquiry.